Some of our Clients Voices
— Niels Kowollik
CEO Benelux Cars, Mercedes-Benz AG since 2018
"Over the past four years, my various multinational teams and I have closely and successfully collaborated with Joana and Ana.
We faced a wide range of situations, whether it was continuing an already prosperous path with radically reduced management resources in one country or completing a disruptive restructuring process in three other countries under the spotlight of an unsatisfactory business situation.
With their extensive business experience, empathetic and attentive approach, and remarkable coaching and consulting skills based on broad, ready-to-use scientific knowledge, Ana and Joana supported us through numerous 'step back' sessions we conducted regularly, as well as during intermediate stages.
The success was unfailingly remarkable. Regardless of the specific case, cultural context, or personal situations of the individuals involved, by listening attentively in a non-superficial way, generating self-reflection and courage to reach the core, Joana and Ana helped the teams advance in a way that not only significantly improved our collaboration but also achieved impressive measurable success in business results. I do not want to lose this experience."
— Ana Claudia Sá
Global General Manager KIRI, Groupe Bel since 2019. Member of the Bel Europe Management Team since 2014. Portugal General Manager 2009 to 2019
"The Outsight team was fundamental and instrumental in the development of Bel Portugal's organization, enhancing interpersonal communication, individual coaching, and coaching for hierarchical and project teams. The four key levers in change management and team empowerment that I highlight are:
The ability to carefully study the specific needs of each team and leader
Advanced skills in organizational efficiency
Integrated work of various outsight coaches and their availability
Helping each leader gain a new perspective on difficult situations or blockages
Concrete examples of programs that Bel Portugal implemented with outsight include:
Empowerment, which focused on team autonomy and accountability through alignment and feedback
Finance Business Partners, enhancing accountability, proactivity, and business partnership within the finance team
Less is More, which aimed at efficient meetings, priority management, and focusing on the essentials
I can confidently say that Outsight is definitely a team of partners for open and innovative leadership."
— Raul Espírito Santo
Zeugma, Tecnologia de Sistemas Industriais, Chairman
“Our partnership with Outsight spans over 4 years and has been crucial for the development of our people and teams. When we began this partnership, with Zeugma nearing its 20th anniversary, we faced significant challenges that required a profound transformation, bringing people to the center of decisions and involving and empowering them in the process.
The first project focused on developing the management team across multiple dimensions:
Monitoring results transparently and holding individuals accountable
Developing open bottom-top communication channels
Creating a culture of factual and transparent communication, with clear expectations and genuine idea confrontation
Executive and team coaching
Throughout this development journey, which eventually incorporated management techniques and methodologies (TOC, Lean, Six Sigma), Outsight consistently made a significant contribution, ensuring people’s connection and commitment to processes and systems. Currently, thanks to the development we started over four years ago, we are evolving towards becoming a company organized around self-managed teams, and once again, outsight is providing us with crucial support.
The value of the work done by the Outsight team at Zeugma makes us naturally consider them an integral part of our development.
— Ricardo Malheiro
CEO TK Elevator Portugal / OSU Africa
"The broad and recognized experience of the consultants allowed us not only to quickly understand what we wanted, but also to add the perspective we lacked so that the coaching program would have the desired impact. Success was full not only from the management perspective but above all from the frameworks that were part of this learning process.
I consider it relevant to share some of the strengths and bear witness to them:
Planning, identification of key moments, constant dialogue and coordination, encompassing their own and hierarchical leaders;
Effective way the program was adjusted to the profile of each of the executives, so that the desired objectives were achieved;
Empathy and relationship of trust in the way the work was carried out, making natural the coaching process and the acceptance of proposals that were being presented to employees. Given the relationship established, the consultants were voluntarily approached outside the program schedule to be asked for an opinion on situations that were happening at any given time;
The consultants demonstrated a remarkable ability to listen, evaluate and adjust dialogue, to conquer proximity and trust, to always keep in mind the way forward for the objectives to be achieved. The involvement of all parties closed the circle and ensured the effectiveness of the program;
Outsight is our partner in skills development and of course we will always be confident that they will be up to all the challenges we have as an organization."
